Prepaid2Cash and Fraud Prevention

Businessman selecting Fraud Protection from a screen of different options

Fraud and data theft is big business these days. Customers have a legitimate reason to be concerned about their privacy, the security of their data and the security of any service they use. Privacy, trust and security are our top priorities at Prepaid2Cash. We successfully help customers redeem millions of dollars in gift cards and prepaid cards with no incident. We credit this success to our resolve to keep our customers safe. In order to protect our customers from fraud and misuse of information, we use the most reliable technologies and techniques. Here are some of the ways we protect our customers from fraud.

Strategic Partnerships

We partner with leading banking and payments institutions to ensure that transactions are secure. We also maintain the highest level of PCI compliance, known as PCI SAQ-D. PCI compliance is a set of standards developed to ensure that the credit card industry is securing customer data uniformly. PCI SAQ-D stands for Payment Card Industry Self-Assessment Questionnaire D.

Plaid is one of our key partnerships. Plaid is a financial service provider and a technology platform. Because we partner with Plaid, we are able to verify your identity and deposit you funds directly into your bank account. That way, we do not have to retain your personal information in our system. Many other financial service providers use Plaid such as Venmo, American Express and Acorns. Because of this, you can rest assured that they provide top-notch security as you use our mobile app.

2 Factor Authentication

Once you have created a Prepaid2Cash account, we use 2-factor authentication to verify the authenticity of your account. We text a code to you to enter into the app in order to verify your phone number. On top of this, we ask users to confirm personal information during transactions to limit any chance of impersonation.

Unique Password Combinations

We also recommend that you set a long and unique Prepaid2Cash password that is not shared with other accounts. The password must include at least 8 characters, a number and a special character or symbol.

Additional Optional Security Measures

You can choose to activate additional security measures in your Prepaid2Cash account. For instance, you can setup a Pin Code (Android and iOS) or Face ID (iOS only).

Round the Clock Fraud Monitoring

We constantly monitor all Prepaid2Cash accounts for suspicious activity. When we suspect an account of fraudulent activity, we immediately disable the account and discontinue communication with its owner.

We take your privacy and the security of your information very seriously. This is why we are constantly monitoring the service we provide. We know how important it is for you to feel at ease as you use Prepaid2Cash. You can always reach out to use at with any questions.