How To Submit Your First Transaction

Image of woman looking at smartphone

Prepaid2Cash provides one of the simplest ways to access your prepaid card and gift card funds using your smartphone. As a new user, you can follow the simple steps to submit your first transaction.

To use Prepaid2Cash, you first need to download the application from the App Store or Google Play, depending on the type of smartphone you own. Follow this simple step by step guide to make your first transaction with Prepaid2Cash.

Create An Account

After downloading the app, you need to set up your account by entering your details. You can choose whether to sign up using Facebook, Apple ID (iOS only) or your email address. When using your email address, you will need to input additional information like your name and phone number. You will then receive a confirmation code via text to your phone number. Enter this code into the app to confirm your registration.

Navigate The App

Once your account has been created, you will be taken to the Prepaid2Cash dashboard. The dashboard is the home screen of the app where you can view your recent transaction history and start a new transaction by selecting the New Transaction button. The Menu button in the left corner of your screen is where you can go to view your full transaction history, update your profile, and request help. The right-hand corner of your screen has a bell icon that allows you to view any transaction related notifications.

Start Your First Prepaid Transaction

When you select the New Transaction button, the application prompts you to choose between a prepaid transaction and a gift card transaction. For prepaid cards, you can scan the prepaid card using your phone’s camera. Hold the card inside the green box that appears on your screen and hold it steadily for a few seconds while the app automatically captures the card information. If your card does not scan, you can manually enter your card details to continue with your transaction. You will then need to choose if you want your money immediately (in as little as 15 minutes) using your debit card or if you want the money deposited in your bank account the next business day.

Start Your First Gift Card Transaction

After selecting the New Transaction button, choose the gift card transaction option. After scanning your card, you will need to select the gift card merchant from the dropdown list. Next, you will provide the card details like the gift card number, the pin, and your identification details to complete the transaction. The funds from successful gift card transactions take 2-3 business days to arrive in your bank account.

Submitting Your First Transaction

Once you have entered the details of your prepaid or gift card, you will be asked to enter your debit card information for Instant transfer or to connect your bank account for next business day processing. This is so that we know where to send your money. To add your bank account for next business day processing, you can manually entering the routing number and account number of your account or you can use Plaid to log into your bank account with your online credentials.

You Are All Set!

Making transactions through Prepaid2Cash is a convenient and easy way to access your funds. Don’t forget check out our FAQs and YouTube How To videos. Reach out to us at if you have any questions!